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Enjoy FREE Standard Tracked Delivery on Personalised Gift Sets

Delivery

We aim to dispatch all orders within 7 Days (Monday-Friday) of placing your order, however on occasions such as exceptionally busy periods or with large orders, things may take a little longer, and your patience is appreciated. Our team will work to ensure your order is dispatched as quickly and efficiently as possible.

Once your order is completed, you will receive notifications from ourselves and DPD, which means your order has been completed and is with the courier for delivery on the next working day. 

Where possible, please allow the 7 day period to pass before getting in touch with us, it would be much appreciated.

Once you have placed an order with us, throughout the process you'll receive a couple of notifications when your order is received and dispatched. If you don't receive an automatic order confirmation email within 12 hours, please get in touch with our customer relations team (remember to check your spam folder)

If your order is required urgently, or you need it delivered within 1-2 working days, then please use our "Priority Dispatch Service" at checkout. 

Your available shipping options will be automatically displayed during the checkout process. 

 

All orders are shipped using DPD (unless scheduled onto our local delivery service). All orders are placed on a "next day" service, meaning you'll receive your order the next working day after it's been completed. Once complete and ready for dispatch, you'll receive a notification from "GinRum" with your delivery tracking details. From here, you can change the delivery day, advise of a safe place in which your parcel to be left, change the delivery address or arrange for your parcel to be delivered to a pick-up location. 

Personalised Gift Sets = Complimentary Delivery

Bottle Orders (under £80) = £4.95

Bottle Orders (over £80) = Complimentary Delivery

Bottle & Gift Set Orders (combined) = Complimentary Delivery

 

We operate a complimentary local delivery service to selected postcodes that fall within a certain radius of our warehouse. Our website system will automatically offer you this service if your delivery postcode is applicable. Most "NE" postcodes are included in this service. 

Because this is a complimentary service, deliveries are scheduled into selected days depending on delivery volumes, and therefore we cannot always advise you of the exact day in which you will receive your order. 

Simply get in contact with our customer relations team should you have any questions about this service. 

 

We offer a "Priority Dispatch Service" should you need your order urgently. Order before 1pm for delivery within 1-2 working days. Please select this option during the checkout process. 

Priority Dispatch Service £9.95

 

Free standard DPD delivery is available on all personalised gift set orders, or bottle orders (over the value of £80) Your delivery options will be displayed at checkout. 

Should you require your order urgently, then the Priority Dispatch should still be used. 

Complimentary Delivery is offered on personalised gift set orders

Once you have placed an order with us, throughout the process you'll receive a couple of notifications when your order is received and dispatched. If you don't receive an automatic order confirmation email within 12 hours, please get in touch with our customer relations team (remember to check your spam folder)